Shop with Ease

Terms & Conditions – Know Your Shopping Rights

Our Story

Who We Are and What We Stand For

Ordering & Payment
✔ Customers can place orders via our website: www.rubys.pk
✔ Payment methods include Cash on Delivery (COD), Bank Transfers, and Digital Wallets
Delivery & Shipping
✔ Standard delivery time: 3-5 working days
✔ Orders above PKR 5,000 qualify for free shipping
Returns & Refunds
✔ We offer a 7-day return policy for defective or incorrect items
✔ Refunds are processed within 5-7 business days
Customer Support
✔ Available Monday to Saturday (9 AM – 6 PM) via Phone & Email

Our Core Beliefs

Mission and Values That Inspire Us

Our Mission

To redefine online shopping in Pakistan by offering quality products, exceptional service, and unbeatable value to our customers.

At rubys.pk, our mission is simple:
✔ Deliver premium-quality products at competitive prices
✔ Ensure a hassle-free online shopping experience
✔ Provide excellent customer service with trust & transparency

Our Values

We believe in integrity, customer satisfaction, and continuous improvement, ensuring a positive impact on our customers and community.

Why Choose rubys.pk?

✅ 100% Original & Verified Products
✅ Fast & Secure Delivery Across Pakistan
✅ Multiple Payment Options – COD, Bank Transfer, Digital Wallets
✅ Easy Returns & Customer-Friendly Policies

Our Journey

The Growth of rubys.pk Over Time

rubys.pk was founded with the goal of revolutionizing online shopping in Pakistan. Since launch, it has rapidly expanded its product offerings and improved logistics, serving thousands of customers with essential goods. The platform has consistently adapted to meet market demands while maintaining a strong focus on quality and customer satisfaction.

Join the Ruby’s Family

We’re more than just an online store—we’re a community of happy customers who love shopping conveniently. Whether you’re looking for trendy outfits, top beauty picks, stylish accessories, or home essentials, rubys.pk has it all!

Start Shopping